← back to control center › Roles
👥 Roles · who sees what · who logs in where
5 roles. Each gets their own dashboard. Each has their own tool tiles. Each has hard locks on what they CAN'T see (Mike can't see billing · field can't see customer money · David can't see anything financial). System enforces it.
👑 Papa · Web Admin
✓ Can do
✓ See every page, every dollar, every customer
✓ Edit any source code
✓ Change anyone's password
✓ Push platform updates
✓ Flip billing-privacy locks on/off
✗ Can't do
Nothing locked (web admin)
Login
admin / admin / admin
🟢 Mike Cole · Tech / Shop Admin
✓ Can do
✓ Bay Brain · The Wrench · Mitchell · diag
✓ Hire / fire field agents
✓ Set wages / labor rates
✓ Override Deb's task assignments
✓ Mike Teaches AI · podcasts · content
✗ Can't do
🔒 Daily Checkbook · Weekly Report
🔒 Financing Hub · loan officer $
🔒 Fleet MRR dollar amounts (sees tier only)
🔒 Customer LTV dollar amounts
Login
mike / shop-admin
💗 Deb · Office Admin · Dispatcher
✓ Can do
✓ ALL money pages (Deb-only by rule)
✓ Daily Checkbook · Weekly Report
✓ Financing Hub · loan referrals
✓ Customer comms · reactivation · warranty
✓ ⭐ Assign bays to techs (dispatcher power)
✓ Override Whisperer for field agents
✗ Can't do
✗ Set tech wages (Mike only)
✗ Source code · platform updates
Login
deb / office-admin
🔵 Field Agents · Jordan · Or · Irwin
✓ Can do
✓ See today's assignments (set by Deb)
✓ Their own Tech Workspace
✓ My Toolbox + My Tools (personal inv)
✓ Mitchell repair info (read-only)
✓ See their own scoreboard rank
✗ Can't do
🔒 Other techs' workspaces
🔒 Customer phone numbers / addresses
🔒 Any money page
🔒 Hire/wage settings
Login (4-digit tablet PIN)
jordan / 8201 · or / 8202 · irwin / 8203
🟡 David · Mitchell User · LOCKED
✓ Can do (in Mitchell)
✓ Estimates · invoices · parts lookup
✓ Customer history (his own customers)
✓ Mitchell ProDemand · service procedures
✗ Locked OUT by Mitchell User Management
🔒 Financial Reports
🔒 Profit & Loss
🔒 Accounts Receivable
🔒 Daily Totals · Sales Tax Reports
🔒 MDC platform (zero access)
Setup
See billing-privacy.html for the 6-step Mitchell SE walkthrough
🔗 Related pages
→ admin-hierarchy.html — login simulator · click any role to "log in as them"
→ role-builder.html — customize what each role sees
→ billing-privacy.html — the money-page lock toggles · Mitchell-block walkthrough
→ super-admin.html — Papa's master controls
→ my-toolbox.html — each user picks their own tool tiles
📌 What's REAL on this page: ✓ All 5 role cards with full perm lists · ✓ Logins documented · ✓ Dashboard buttons go to the real role-specific dashboards (deb-dashboard, mike-dashboard, tech-checkin) · ✓ Links to all related role/permission pages. ⏳ Real auth enforcement on every page · 1 week.