{
  "7065550000": [{
    "id": "RO-1042",
    "vehicle": "2018 Ford F-150 · 5.0L",
    "status": "paused",
    "summary": "Intermittent harsh 2-3 shift, P0700 stored. Specialist diagnosis in progress.",
    "diagRate": 150,
    "diagHoursUsed": 5,
    "diagHoursAuthorized": 5,
    "pauseReason": "We've spent 5 hours tracing it. The code points at a solenoid, but our scope says it's actually a voltage drop on a chassis ground that's MIMICKING a bad solenoid. We want 2 more hours to pin the exact wire before we replace a single part — so we fix it once, right.",
    "timeline": [
      {"s": "Checked in", "done": true},
      {"s": "Initial diagnosis (5 hrs)", "done": true},
      {"s": "Needs more research — your call", "current": true},
      {"s": "Repair", "done": false},
      {"s": "Ready for pickup", "done": false}
    ],
    "log": ["Checked in 9:10 AM", "5 hrs diagnosis logged — circuit trace, scope on ground side"]
  }]
}